Refund policy

Returns and refunds

You may return unused and unwashed items in their original condition within 30 calendar days after delivery. Contact us at info@flyrightgalaxy.net or +1 (504) 302-9906 to request a prepaid return label. Mail returns to Fly Right Galaxy Gift & Studio, 1301 Lyons St, New Orleans, LA 70115. In-store returns are not accepted.

Return shipping is free. There are no restocking or return handling fees. For damaged, defective or incorrect items, contact us so we can arrange the return and appropriate remedy.

Refunds are issued to the original payment method within 10 days of receiving the return or proof of return. We do not offer voluntary exchanges; you may place a new order after a refund. Applicable legal rights remain unaffected.