Frequently Asked Questions

Where do you ship?

We ship to the 48 contiguous United States and Washington, DC. Standard shipping is free on every order, with no minimum. We do not currently ship to Alaska, Hawaii, US territories or international destinations. See our shipping policy for details.

When will my order arrive?

Orders are processed in 1–3 business days, Monday through Friday, excluding applicable holidays. Orders received at or after 2:00 p.m. Central Time, on weekends or holidays enter the next business day's queue. Standard delivery generally takes 3–7 business days after dispatch. We provide tracking when your order ships.

How do I return an item?

Contact us within 30 calendar days after delivery to request a prepaid return label. Items must be in their original condition, unused and, where applicable, unwashed. Return shipping is free and there are no restocking or handling fees. Returns are by mail; in-store returns are not accepted. Please see our refund policy for complete details.

Can I visit the store?

Yes. Find us at 1301 Lyons St, New Orleans, LA 70115. Please call or email ahead to confirm current opening hours and product availability.

How can I contact you?

Email info@flyrightgalaxy.net or call +1 (504) 302-9906.